Privacy Policy

Personal Information

When you volunteer with us or use our services, we may collect:

• Name, email address, phone number, and mailing address
• Date of birth and emergency contact information
• Professional background, education, and volunteer experience
• Health and wellness preferences and goals
• Communication preferences and feedback

Automatically Collected Information

We automatically collect certain information when you visit our website:

• IP address and location information
• Browser type and version
• Pages visited and time spent on our site
• Device information and screen resolution

We use your information to:

• Process volunteer applications and manage memberships
• Provide health and wellness coaching and support
• Communicate about programs, events, and opportunities
• Ensure safety and coordinate emergency responses
• Improve our services and develop new programs
• Comply with legal and regulatory requirements
• Maintain accurate records for volunteer hours and contributions

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your consent: When you explicitly agree to share information
• Service providers: Trusted partners who help us operate (with confidentiality agreements)
• Legal requirements: When required by law or to protect safety
• Emergency situations: To protect health and safety in urgent situations
• Aggregated data: Non-identifiable information for research and improvement

We implement appropriate security measures to protect your personal information:

• Encrypted data storage and transmission
• Secure server infrastructure with regular security audits
• Limited access to personal information on a need-to-know basis
• Regular security training for our team members
• Secure disposal of information when no longer needed

While we strive to protect your information, no method of transmission over the internet is 100% secure.

You have the right to:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data in a portable format
• Restriction: Request limitation of how we process your information
• Objection: Object to processing based on legitimate interests

To exercise these rights, please contact us using the information provided below.

We use cookies and similar technologies to enhance your experience on our website:

• Essential cookies: Required for website functionality
• Analytics cookies: Help us understand how visitors use our site
• Preference cookies: Remember your settings and preferences

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality.

If you have questions about this Privacy Policy or our data practices, please contact us:

We will respond to your privacy inquiries within 30 days.

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we will:

• Update the "Last updated" date at the top of this policy
• Notify you via email if the changes affect how we handle your information
• Provide a summary of key changes

Your continued use of our services after policy updates constitutes acceptance of the new terms.